Communication

£10.00

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    This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.

    Learning Outcomes:

    • Definition of communication
    • Communication methods
    • Models of communication
    • Communication techniques
    • Managing communication
    • Legislation and good practice
    • Key principles of record keeping
    • Care records
    • Errors and prevention

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